Technology Contracting

Technology Contract Specialists

Technology contracts are the foundation of successful technology businesses. Whether you're licensing software, implementing enterprise systems, or engaging vendors, Arnotts Technology Lawyers provides comprehensive technology contracting services covering all aspects of technology procurement, licensing, and development.

Technology Implementation Agreements

We draft and negotiate agreements for technology implementations and deployments:

Enterprise System Implementations

• ERP system implementation agreements (SAP, Oracle, Microsoft Dynamics)
• CRM system deployments (Salesforce, Microsoft Dynamics, etc.)
• Business intelligence and analytics platforms
• Financial management system implementations
• Human capital management (HCM) systems
• Supply chain and logistics systems

Custom Software Development

• Bespoke software development agreements
• Agile and waterfall development contracts
• Fixed-price and time-and-materials arrangements
• Intellectual property ownership and licensing
• Acceptance testing and sign-off criteria
• Warranty and maintenance provisions

System Integration Projects

• System integrator agreements
• API integration and middleware projects
• Data migration and conversion services
• Legacy system integration
• Cloud integration and hybrid architectures
• Master data management implementations

Vendor Negotiation Services

We provide expert negotiation support for technology procurement:

Enterprise Software Licensing

• Oracle, SAP, Microsoft enterprise agreement negotiations
• Software license audits and compliance reviews
• True-up negotiations and license optimization
• Maintenance and support renewal negotiations
• Cloud migration and subscription conversions
• Vendor lock-in risk mitigation

Hardware & Infrastructure Procurement

• Server and data center equipment procurement
• Network infrastructure and telecommunications equipment
• End-user computing (laptops, desktops, devices)
• Storage and backup infrastructure
• Security infrastructure and appliances
• Maintenance and support agreements

Managed Services Contracts

• Managed IT services agreements
• NOC and SOC monitoring services
• Help desk and end-user support
• Infrastructure management services
• Application management and support
• Cybersecurity managed services

Government Procurement Strategy

We guide businesses through government ICT procurement:

Government Procurement Compliance

• Commonwealth Procurement Rules (CPRs) compliance
• State and territory procurement requirements
• Digital Transformation Agency (DTA) requirements
• Digital Sourcing Framework for ICT Procurement
• Whole of government arrangements
• Indigenous procurement policy compliance

Panel & Standing Offer Arrangements

• Panel membership applications
• Standing offer agreement negotiations
• Digital Marketplace and ICT procurement portal participation
• Panel refresh and recompetition
• Work order and call-off contract terms
• Performance reporting and KPIs

Government Contract Management

• Government contract terms and risk allocation
• Security clearance and personnel vetting
• Intellectual property in government contracts
• Open source and code sharing requirements
• Government audit and inspection rights
• Dispute resolution under government contracts

Long-Term Licensing Agreements

We structure long-term technology licensing arrangements:

Enterprise License Agreements (ELAs)

• Multi-year enterprise-wide licensing structures
• Unlimited user or consumption-based models
• Price protection and escalation provisions
• Future product inclusion rights
• Volume commitment and true-up mechanisms
• Early termination and exit provisions

Strategic Supplier Agreements

• Preferred supplier and master agreements
• Strategic partnership frameworks
• Most favored customer provisions
• Innovation and roadmap commitments
• Joint business planning and governance
• Performance-based incentives and penalties

Technology Roadmap Alignment

• Product lifecycle and end-of-life provisions
• Upgrade and migration rights
• Access to beta and pre-release software
• Technology refresh and modernization
• Platform evolution and compatibility

Professional Services Agreements

We draft and negotiate technology professional services contracts:

Consulting & Advisory Services

• Technology strategy and advisory engagements
• Digital transformation consulting
• Architecture and design services
• Business process consulting
• Change management and training services
• Program management and PMO services

Implementation & Deployment Services

• Statement of work (SOW) templates and frameworks
• Project-based professional services
• Milestone-based payment structures
• Resource allocation and team composition
• Deliverables and acceptance criteria
• Change request procedures

Managed Services & Support

• Application development and maintenance (ADM)
• Level 1, 2, 3 support services
• Service desk and ITSM services
• DevOps and continuous support
• Service level agreements and KPIs
• Transition from project to run-state

Data Center & Hosting Services

We advise on data center and hosting arrangements:

• Colocation and rack space agreements
• Managed hosting services
• Bare metal and dedicated server hosting
• Hybrid hosting arrangements
• Data center interconnection
• Power, cooling, and connectivity SLAs
• Physical security and access controls
• Disaster recovery and business continuity

Technology Contract Terms

We negotiate critical terms in all technology contracts:

Pricing & Payment

• License fees, subscription fees, and usage-based pricing
• Professional services rates and pricing models
• Volume discounts and tiered pricing
• Price increase mechanisms and caps
• Payment terms, milestones, and invoicing
• Credits, refunds, and service level credits

Intellectual Property

• Software and IP ownership
• License grants and usage rights
• Background IP and pre-existing materials
• Derivative works and enhancements
• Source code escrow arrangements
• Open source compliance

Warranties & Liability

• Functionality warranties and performance guarantees
• Non-infringement warranties
• Liability caps and exclusions
• Consequential loss provisions
• Indemnities for IP infringement and third-party claims
• Insurance requirements

Term & Termination

• Contract term and renewal options
• Termination for convenience and for cause
• Early termination fees
• Transition assistance obligations
• Data return and destruction
• Post-termination license rights

Why Choose Arnotts for Technology Contracting?